From the product detail page, select your size and color, then click Add to Cart. If there are 3 or less
remaining in your size, a red message will appear next to the Add to Cart button.
When you add an item to your cart, you will be prompted to either Continue Shopping or Check Out. If you
click Check Out, you will be brought to your cart. You can also view your cart by clicking My Cart in the
orange bar at the top of the screen.
From your cart, you can:
- Move an item from your cart to your Wish List.
- Remove an item from your cart.
- Adjust quantities.
- Apply promotional codes/coupons.
Items will be saved in your cart, but merchandise availability is not guaranteed.
When you are ready to purchase the items in your cart, click the Proceed to Checkout button. If you are
not logged in, you will be prompted to do so. If you do not already have an account with us, you will need
to create one.
Checkout involves 3 simple steps: Shipping, Payment, and Confirm Order.
On the Shipping screen, you will select your shipping address and method. On this screen, you can also
opt to gift-box your purchase for a $5 fee.
On the Payment screen, you will see your total, as well as any gift certificates that are currently applied to
your account. You can choose to use these gift certificates or add a new gift certificate. You can also add
to or edit your credit card information and billing address.
Shopbop accepts Visa, Master Card, American Express, JCB, Diners Club, and Discover.
On the Confirm Order screen, you will see the details of your transaction. If you are satisfied that your
order is correct, click Place Order.
Please note: Once an order has been placed we are unable to make any modifications to the order,
Although we make every effort to keep sufficient stock of items listed on Shopbop, occasionally we do sell
out of certain products. If we are out of stock on an item that you've ordered, we will notify you via email.
Any changes will be reflected in your order total as well as in your shipping confirmation.
Because of the contracts and relationships we have with our vendors, the merchandise sold on our site is
intended for personal use only, not for resale. We reserve the right to cancel orders that appear to be for
If previously purchased merchandise is marked down within seven (7) days of the original order date, shopbop will adjust the price of an item, once.
To receive a price adjustment, call shopbop.com at 1-877-746-7267 or email firstname.lastname@example.org
Please include your original order number with your request.
Eligible refunds will be applied to your original form of payment.
At the time of purchase, shopbop will match other online retailer's advertised prices. Please call Shopbop at 1-877-746-7267
to verify eligible match. Our policy requires:
Price match must be on merchandise of identical style and color.
The merchandise must be first quality.
The retailer's promotions must be visible on their site for verification.
The retailer's website must be an authorized distributor of the brand.
The retailer's prices must be published in U.S. dollars
shopbop does not consider websites which operate as an auction, discounter or liquidator as competitors and therefore will not match prices of these retailers.
During shopbop promotions, items can be discounted through either a price match or a shopbop promotion, but not a combination of both.
Colorado HB 1193, enacted in February 2010, required online retailers to provide a detailed purchase report to customers with more than $500 of annual Colorado purchases by January 31st and to provide a summary purchase report with the total amount of each customer's annual Colorado purchases to the Colorado Department of Revenue by March 31st. This law is currently the subject of a legal challenge brought by the Direct Marketing Association and others. In the meantime, the U.S. District Court has suspended enactment of the law while the legal challenge proceeds.
For Kentucky purchasers, tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions can be found on the Kentucky Department of Revenue’s website. We’re required to provide this notice for Kentucky purchasers based on Kentucky law (HB 440) enacted April 2013.
For Oklahoma purchasers, the tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov. We are required to provide the notice above for Oklahoma purchases based on Oklahoma law (HB 2359) enacted in June 2010.
For South Dakota purchasers, the tax may be paid on the South Dakota use tax form. The use tax form and corresponding instructions are available on the South Dakota Department of Revenue website. We are required to provide the notice (but not the reports) above for South Dakota purchases based on South Dakota law (SB 146) enacted in April 2011.
For Vermont purchasers, the tax may be reported and paid on the Vermont use tax form. The use tax form and corresponding instructions are available on the Vermont department of taxes website. We are required to provide the notice above for Vermont purchases based on Vermont law (H 436) enacted in May 2011.