Calgary, Alberta, Canada
Average Rating: 1.0
REVIEWS & RATINGS
Posted August 08, 2013
CANADIAN CUSTOMERS BEWARE!!!!!!
I've been eyeing these boots for a while and finally decided to order them for fall in black (shipped internationally to Canada). The boots were great - extremely comfortable and well made, however in the end I decided I would rather a brown color instead. However I will NOT be ordering them from Shopbop. After paying $131 in import duties on top of the $550 price, I was absolutely disgusted to find out that Shopbop does NOT refund the import and duties to you. You have to work with your "local customs office" to get them back Customer Service told me. I am an avid on-line shopper - Nordstrom, Neiman Marcus, Saks, Net-a-Porter - and I return stuff all the time - I have NEVER had that happen. I searched the website too and can't find anywhere that they tell you that you won't be refunded. CANADIAN SHOPPERS BEWARE!
Sizing: True to Size / As Expected