Average Rating: 5.0
REVIEWS & RATINGS
Posted September 08, 2011
This review isn't for the earrings, but more for the service that I was given for the earrings. I ordered them a week ago, and the package arrived today. However, upon opening the boxes and bags, the earrings were not in sight. I was displeased, and I immediately contacted Shopbop. I explained the issue to them via live chat, and my contact, Angie, was wonderfully receptive and efficient. She promised that my earrings would arrive tomorrow, and apologized for the mistake. Despite my displeasure in not receiving my earrings, it was mitigated by the great service Shopbop had provided. Thank you so much! Now I'm looking forward to the earrings even more.
Sizing: True to Size / As Expected